As a business, we are working remotely where possible. The wellbeing of our customers and staff is our top priority. We are following all relevant official advice and guidance to carry out the necessary precautions to protect our staff and customers. We are also working closely with our couriers to ensure all deliveries arrive on time and that contact-free deliveries are in place. If your package is delayed, we apologize.
If you have a query on your order or it’s delivery status, please contact us on firstname.lastname@example.org if you have any questions.
For press enquiries, please email brand manager Jen at email@example.com.
Why is an item not in stock?
We have been overwhelmed by the positive response! As we are a new business, we are continually updating our stock. Please ensure you come back – we are constantly updating it with new designs as well as your old favourites.
Refunds & Returns Policy
All orders are subject to a 7-day size exchange policy. Please email firstname.lastname@example.org to arrange pick up. Suits must be returned in their original packaging with all hangers and accessories. Through our partners Suited and Booted, we do on-the-ground free suit alterations where an expert suit tailor comes to your house (Dubai only, although we are rapidly expanding to other locations). Please email email@example.com to arrange.
For health reasons, Face Mask Covers can NOT be returned or exchanged. Face Mask Cover sale is final.
Payment, Promos & Gift Vouchers
How can I pay for my order?
You can use Visa or Mastercard payments to pay for your order. We also accept Paypal. We take your security very seriously, therefore your details are safe with us. We also take fraud very seriously too, so all credit and debit card holders are subject to validation and authorisation by both us and the card issuer.
Payments are accepted under Briar Prestidge Trading LLC, by its Freezone company entity, Briar Prestidge International FZE.
How do I use my gift voucher to pay for an order?
To purchase a Briar Prestidge item with a gift card, choose with item that you wish to purchase and enter the voucher code details at checkout.