Contact us

Email hello@briarprestidge.com

Phone (+971) 50 810 8836

WhatsApp (+971) 50 810 8836

Returns

Exchanging or returning an item couldn’t be easier. Try your purchase on in the comfort of your own home and let us know straight away via returns@briarprestidge.com if you’d like a different size, need a minor alteration (alteration service is only based in Dubai, United Arab Emirates) or a refund and we’ll collect from your home, work or an alternative address.

You can return any item purchased on BriarPrestidge.com within 30 days of the delivery date. Here’s how:

  1. Make sure the merchandise you return is in its original condition, tags and packaging included, otherwise we will be unable to accept your return and issue a refund.
  2. To return your item and request a refund, email our RETURN FORM to returns@briarprestidge.com. Let us know your size, style and reason for wanting to return your order.

 

International Returns

Ship your parcel with a shipping service of your choice and at your expense to our Dubai, United Arab Emirates warehouse:
Briar Prestidge Trading LLC, PO BOX 448946 Dubai, UAE

 

Returns within Dubai, UAE

We provide complimentary returns within Dubai, United Arab Emirates. Arrange pickup by emailing returns@briarprestidge.com.

 

Need A Different Size?

There’s no cost to exchange your purchase, although if you’re based outside of Dubai, courier, taxes and duties are applicable. If you wish to try another style, simply return it for a store credit refund and purchase the new item separately by emailing returns@briarprestidge.com.

 

Need A Slight Alteration To Your Suit?

We provide complimentary minor suit alterations in Dubai. Let us know what you require by emailing hello@briarprestidge.com.

 

Due to merchandising restrictions, all returns must be shipped from the same country they were purchased from.

Once your package reaches the warehouse, please allow up to 7 business days (depending on peak times) for your return to be processed. If your return does not meet the conditions listed, the package will be sent back to you. When your return has been accepted, your refund will be issued and you will receive a confirmation email.

It is not possible to return products if their tags have been taken off or the product looks used.

For further information on the conditions for exercising your right to return, please see the Legal Area.

 

 

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